Shipping and Delivery

Shipping and Delivery charge is completely free on 1000s of products over Tk 3000. Select a specific date and time to receive a specific delivery for an additional fee.

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Shipping and Delivery Options Overview

Shipping and Delivery At Bangladesh Biponee especially offers ideal shipping methods for any requirement. Be it affordable priced through any standard parcel post, more quickly via e-parcel or any express service in Bangladesh or specially reliable and secure by a specifically train parcel service. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll see an overview of all available shipping and delivery methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

(Maximum delivery time Inside Dhaka - 5 days & Maximum delivery time Outside Dhaka - 10 days)

Grocery items

Standard delivery Get it in 59 mintues

Orders over TK. 3000: All day delivery. Order anytime: (In Dhaka)

60tk

Orders under TK. 3000: All day delivery charge (whole Dhaka)

120tk

Orders under TK. 3000: All day delivery charge (Outside Of Dhaka)

200tk

Next day delivery Get it in next 24 hours

Orders over TK. 3000: All day delivery. Order anytime: (In Dhaka)

FREE

Orders under TK. 3000: All day delivery charge (whole Dhaka)

60tk

Orders under TK. 3000: All day delivery charge (Outside Of Dhaka)

120tk

BD Biponne Other items

Standard delivery Get it in 2 working days

All day Delivery from 9am - 6pm. Order anytime: (Inside Of Dhaka)

FromuTK200tk

Choose a time slot 8am - 12pm,  1pm - 5pm. Order anytime: (Outside Of Dhaka)

From      350tk

Next day delivery it next day on weekdays

All day Delivery from 9am - 6pm. Order anytime: (Inside Of Dhaka)

FromuTK100tk

Choose a time slot 8am - 12pm,  1pm - 5pm. Order anytime: (Outside Of Dhaka)

From      200tk

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract conclud at a distance within 7 to 10 working days days after its execution.

In order for the right to terminate the agreement to preserve, the consumer needs to monitor the preservation of the products in their original state. If the device is destroying, damaging or damaging through no fault of the customer, the customer is not depriving of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:
  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Bangladesh Biponee online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?
  1. Check order status: If you have received a tracking number or order confirmation, visit the website of the retailer or shipping company and enter the relevant details to track the status of your order. This should give you an idea of its current location and estimated delivery date.

  2. Contact the seller: Reach out to the seller or company from whom you made the purchase. They should have more specific information about your order and can assist you further. Look for a customer support contact number or email address on their website or in the order confirmation email.

  3. Inquire about delays: Shipping delays can occur due to various reasons such as high demand, logistical issues, or unforeseen circumstances. Contact the seller or shipping company to inquire about any potential delays affecting your order.

  4. Consider local holidays or events: Sometimes, local holidays or events can disrupt normal shipping schedules. Check if there are any holidays or events in your area that could potentially impact the delivery of your order.

  5. Patience: In some cases, delays can happen despite the best efforts of the seller or shipping company. If you have already taken the above steps and are still unable to determine the whereabouts of your order, it might be a good idea to be patient and wait for a little longer. Most orders do arrive within the estimated delivery window.

Do you deliver on public holidays?

I don't have the capability to physically deliver anything, so I don't personally deliver on public holidays or any other day. However, delivery services provided by various companies may have their own policies regarding deliveries on public holidays. It's best to check with the specific delivery service you are considering to find out their policies and whether they operate on public holidays.

Do you deliver to my postcode?

 I don't have access to personal data about individuals unless it has been shared with me during our conversation. I can provide general information and answer questions to the best of my knowledge and abilities. If you have a specific question about a delivery service or company, please let me know, and I'll do my best to assist you.

Is next-day delivery available on all orders?

I don't have real-time information or access to specific company policies or services. Whether next-day delivery is available on all orders depends on the policies and capabilities of the specific company or online retailer you are referring to. Many factors can influence the availability of next-day delivery, such as the location of the customer, the availability of the product in stock, the time of day the order is placed, and the company's delivery infrastructure.

It's best to check the website or contact the customer support of the company or retailer in question to get accurate and up-to-date information regarding their delivery options and any restrictions or conditions that may apply.

Do I need to be there to sign for delivery?

Whether you need to be present to sign for a delivery depends on several factors, including the delivery service being used and the specific requirements of the sender or the company you ordered from. Here are some general guidelines:

  1. Delivery Service Policy: Different delivery services have varying policies regarding signatures. Some require signatures for all deliveries, while others may only require them for specific types of packages or under certain circumstances. It's a good idea to check the delivery service's website or contact their customer service to understand their specific requirements.

  2. Sender's Instructions: The sender or the company you ordered from may have specific instructions regarding signatures. They may require a signature for proof of delivery or have certain conditions for leaving packages without signatures. Review any communication you received from the sender or check their website for information regarding their delivery procedures.

  3. Type of Package: The nature of the package can also determine whether a signature is required. Valuable, high-risk, or age-restricted items typically require signatures to ensure they are delivered to the intended recipient.

  4. Delivery Location: Some delivery services may offer alternative options if you're not available to sign for a package. This can include leaving the package with a neighbor, at a nearby post office, or rescheduling the delivery for a more convenient time.

To ensure accurate information for your specific situation, it's recommended to contact the delivery service or the company you ordered from directly. They will be able to provide you with the most up-to-date information and any available alternatives if you cannot be present to sign for the delivery.

Need a Help?

  • phone +8809611534634
  • Email Email: info@bangladeshbiponee.com

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